"I was really impressed with Solutions' commitment during the entire process… Our initial implementation was during a grand opening of a new store, and Solutions was onsite during the entire opening weekend to make sure those unforeseen issues were addressed promptly and the system continued to work."

- John W. Owen, President & CEO

As a business executive you know how important it is to have the right data. Without the right data how can you make the proper decisions regarding product pricing, employee assignments, special sales, or other vitally important variables for your Goodwill? If you have heard about Solutions DGR then you know that we specialize in providing detailed data so you can make the best possible financial decisions for your stores.

However, having all this data is only the first step.

Goodwill stores receive thousands of media items per year. Items such as books, DVDs, music CDs, video games, and more. While getting these donations is a great thing, it provides a unique challenge to Goodwill employees.

Media items take a lot of labor and expertise to determine the price, or if it should even go out on the floor at all. Labor that does not result in a sale is lost labor and finding as well as training employees with the level of expertise needed to handle media items is expensive.

Goodwills need a way to maximize media revenue by speeding up processing and eliminating the learning curve. 

As a non-profit organization, Goodwill Industries thrives on the generosity of shopper donations. One of the ways Goodwill stores have been able to garner donations is through the process of voluntarily rounding up a purchase to the next dollar amount. While this process has helped Goodwills increase their revenue significantly, what if there was a way to make roundup even more effective for Goodwill stores?

Solutions DGR POS makes that possible.

Congratulations to Trell Gatlin from Goodwill Industries of Mississippi!

Every year, at the annual Goodwill Industries Summer Conference, Solutions ITW hosts a production speed contest. This contest is designed to showcase how quick and easy it is to learn how to use our Solutions DGR Production System.

Trell Gatlin from Goodwill Mississippi was the winner of our Solutions DGR processing contest with a blazing fast time of 1 minute and 23 seconds! As the winner of our contest, Trell received a $100 Visa gift card.

“The system has made life easier for the cashiers. The cashiers do not have to think anymore. The system handles everything for them. It automatically calculates the discounts… our sales are consistently up 3%-5% month over month since we implemented the system.”

Data collection and analysis is absolutely vital to every important decision that Goodwills need to make. This process is particularly urgent in a world where minimum wage is rising and unemployment is at an all-time low. Without complete information of sales and employee efficiency, these critical decisions are much more difficult to make. Through Solutions DGR's integration with Tableau, data collection and analysis is a much simpler process for Goodwill.

You may have noticed a slight shift in the name of our flagship software. Known formerly as Solutions Point of Sale (POS), we decided after much thought that our product would be described more accurately as Solutions Donated Goods Retail (DGR). This change not only better describes what our product is, but it also describes what it is for, and better resonates with the Goodwills that need it.