You may have noticed a slight shift in the name of our flagship software. Known formerly as Solutions Point of Sale (POS), we decided after much thought that our product would be described more accurately as Solutions Donated Goods Retail (DGR). This change not only better describes what our product is, but it also describes what it is for, and better resonates with the Goodwills that need it.
Recently, we released a brand-new design for our website. The new look was designed not just to update the feel of the website, but also to better communicate the capabilities of our flagship product, Solutions DGR.
Congratulations to Kathy Griffis from Gulfstream Goodwill Industries, West Palm Beach, FL!
When Michelle, Senior Director of Retail for Goodwill Industries Central Florida, began searching for a new POS system, she wanted two things: faster checkout and better tracking/reporting. Their old system required manual entry for every item at checkout. The lack of tracking ability led to reports that were often 20-25% off.
After several months of researching new systems and interviewing vendors, Michelle chose Solutions ITW’s donated goods management system. With POS, Production, Inventory Management, and Dashboard implemented, GWCFL saw immediate changes.
Our commitment to our Goodwill partners is evident in every facet of our business, but can be summed up by simply saying, “Whatever you need, we want to help.”
Our partners trust us to deliver more than just software and customer support. We’ve been challenged at times to deliver solutions that fall well outside the box of our normal business in order to help a Goodwill in need, but here we are over a decade later, and we haven’t lost a partner yet.
